Your 24/7 agent
that never sleeps.
Train an AI agent on your knowledge base, let it handle FAQs and routine queries automatically, and hand off to a human the moment things get complex.
An AI agent built for
real customer conversations.
Train on your knowledge base
Connect your help articles, FAQs, and product docs. The agent learns your content and answers questions accurately — no prompt engineering needed.
Instant FAQ resolution
Shipping times, return policies, product specs, pricing — handled the moment a customer asks, day or night, without any agent involvement.
Smart human handoff
Define rules for when the AI escalates — by keyword, sentiment, or query type. The full conversation history transfers instantly so the agent has full context.
Active hours & fallback
Set AI to run 24/7 or only outside business hours. When inactive, configure a fallback message or route to the on-call agent automatically.
Multi-language support
The agent detects the customer's language and responds in kind — no separate agents needed for different regions or languages.
Performance analytics
Track auto-resolve rate, handoff rate, and CSAT scores per agent. See exactly which topics the AI handles well and where it needs more training.
Train in minutes. Gets smarter every day.
Connect your existing help centre or paste content directly. The AI indexes every article, product page, and policy doc — and updates automatically when you add new content.
- Import from URL, sitemap, or paste content manually
- Syncs automatically when you update your KB
- Test any question before going live
- See which articles are used most in conversations
AI handles the routine. Humans handle the important.
Configure exactly when the AI steps back — by keyword, query type, or customer sentiment. The handoff is seamless: the agent gets the full conversation history with one tap.
- Rule-based triggers: "refund", "complaint", "urgent"
- Sentiment detection for frustrated customers
- Full chat history passed to the assigned agent
- Customer never needs to repeat themselves
Your AI agent live in under 30 minutes.
Connect your knowledge base
Import from your help centre URL, or paste content manually. The AI indexes everything in minutes.
Configure handoff rules
Define which query types should escalate to a human — by keyword, sentiment, or topic category.
Set active hours
Choose when the AI runs — 24/7, outside business hours, or always with human override available.
Go live & improve
Activate your agent. Review weekly reports, add missing KB content, and watch the auto-resolve rate climb.
Ready to automate
your customer support?
14-day free trial. Full access. No credit card required.