Your store on
WhatsApp. Natively.
Connect your Shopify store in 5 minutes. Recover abandoned carts, send order updates, confirm COD orders, and drive repeat purchases — all on WhatsApp.
Every Shopify automation
your store needs on WhatsApp.
Abandoned cart recovery
Automatically message customers who left items in their cart. Personalise with their name, product, and a time-sensitive offer to bring them back.
Order status notifications
Send automatic WhatsApp updates at every order milestone — confirmed, packed, shipped, out for delivery, and delivered. Customers always know where their order is.
Product catalogue sync
Your Shopify product catalogue syncs automatically. Customers can browse products, check availability, and add to cart — all within WhatsApp.
COD order confirmation
Reduce failed COD deliveries by automatically asking customers to confirm their order before it's dispatched. Simple YES/NO reply — no app required.
Review & feedback requests
Send a review request 3 days after delivery. Easy one-tap rating response. Replies with complaints are automatically routed to your support inbox.
Back-in-stock alerts
Let customers join a waitlist for out-of-stock products. When stock is restored, Baat automatically notifies everyone on the list instantly.
Turn abandoned carts into completed orders — automatically.
The average e-commerce cart abandonment rate is 70%. Baat's WhatsApp recovery sequences bring back customers with personalised messages that feel human, not automated.
- Triggers 1 hour after cart is abandoned via Shopify
- Message includes product name, image, and direct checkout link
- Optional discount code for first-time buyers
- Automatically stops if the order is placed at any step
You left something behind! Your Leather Wallet · Tan is still in your cart.
Complete your order now → baat.ai/cart/sc8x2
Use SAVE10 for 10% off — valid for 24 hours.
Keep customers informed at every step — with zero effort from your team.
Order update messages have the highest open rates of any customer communication. Send them automatically on WhatsApp and reduce inbound "where's my order?" queries by over 60%.
- Triggers automatically from Shopify order events
- Customisable message for each order status
- Includes tracking link when available
- Customers can reply to the same thread for support
Live in 5 minutes. Literally.
Install the Baat app
Find Baat in the Shopify App Store and click install. No developer required — one-click OAuth connection.
Connect WhatsApp
Link your WhatsApp Business number (or get a new one). Your store data starts syncing immediately.
Enable automations
Turn on the automations you want — order notifications, cart recovery, reviews, back-in-stock — each with a single toggle.
Watch it run
Your store is now connected. Every automation fires in real time — no manual work, no missed triggers.
Ready to connect your
Shopify store to WhatsApp?
14-day free trial. Full access. No credit card required.