Built for businesses
that sell on WhatsApp.
We started Baat because we kept seeing the same problem: great brands struggling to turn WhatsApp conversations into revenue. We decided to fix that.
Make WhatsApp the most powerful business channel for every team that talks to customers.
WhatsApp is where your customers already are. They read every message. They reply. They buy, book, and ask for help. But most businesses treat it like a support ticket queue instead of a strategic channel.
Baat gives you the infrastructure to change that — shared inbox, AI agents, broadcast campaigns, automation, and integrations with the tools you already use — in one platform that actually makes sense to use.
How we think and work.
Simplicity over features
We'd rather do 10 things well than 50 things adequately. Every feature we ship has to genuinely make your workflow faster, not just look impressive in a demo.
Speed is a feature
Your customers don't wait. Neither should your tools. We obsess over load times, response latency, and the number of clicks it takes to do anything important.
Radical transparency
No dark patterns. No hidden fees. No inflated metrics. We show you exactly what your campaigns cost before you send them, and exactly what they achieved after.
Customers first, always
Every prioritisation decision starts with the same question: does this make our customers more successful? Revenue follows from that — not the other way around.
The people behind Baat.
Want to join the team?
We're a small team building something big. If you care deeply about product, customers, and WhatsApp commerce — we'd love to hear from you.