Shopify Integration
Your store on WhatsApp. Natively.
Connect your Shopify store and put it to work on WhatsApp. Recover abandoned carts, send order updates, confirm COD orders, and drive repeat purchases.
What you get
Your store on WhatsApp. Natively.
Connect your Shopify store and put it to work on WhatsApp. Recover abandoned carts, send order updates, confirm COD orders, and drive repeat purchases.
- One-click app install — no developer needed
- Contacts synced with full purchase history
- Product images and prices pulled from your store
- Recovered orders tracked directly in Baat analytics
Priya Sharma Online
- Hi! Is the blue kurta set available in M? 2:14 PM
- Yes it's in stock — want me to reserve one for you? 2:15 PM
- Great! Can I get it by Friday? 2:15 PM
- Order before 5 PM and it ships today — 2 to 3 day delivery. 2:16 PM
Connects to your stack.
Bring order, cart and customer data into every conversation.
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Shopify
Sync orders, carts and customers.
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HubSpot
Push contacts and deals to your CRM.
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Zoho CRM
Keep contacts and deals in sync with Zoho.
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Dialogflow CX
Route conversations through your own bot.
Frequently asked questions
Do I need a developer to connect Shopify?
No. The integration installs from the Shopify app listing and authorises with your store in a few clicks. There is no code to add to your theme.
What data does Baat read from my store?
Customer contact details, order history and cart contents, so messages can reference the right products and the right order. It is used to personalise messages, not resold.
What if my store is not on Shopify?
Baat works without a store connected at all — you can still run the shared inbox, broadcasts and journeys. The store connection is what lets a message reference a real order or cart, so it makes automation richer rather than being required for it. Shopify is the store platform we connect to today.
See it in practice
Where this feature does real work, and how to set it up.
Use case
Abandoned Cart Recovery
Bring back shoppers who left items in their cart with automated WhatsApp reminders that land minutes after they leave, not hours.
Guide
Connecting Shopify to Baat
Link your Shopify store to Baat to send order, shipping and abandoned-cart messages on WhatsApp.
Use case
COD Order Confirmation
Confirm cash-on-delivery orders before you ship them, so fewer parcels come back and less working capital is tied up in returns.
Try it on your own store.
Seven days free. No credit card. Live in minutes.