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Navigating the Baat Dashboard

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The Dashboard is the first screen you see after logging in. It gives you a live snapshot of your team’s activity.

Conversations count #

The top of the dashboard shows total conversations across all your connected WhatsApp channels. Use this to track daily volume at a glance.

Main navigation #

The left sidebar contains all major sections of the app:

  • Inbox — All incoming and ongoing conversations
  • Contacts — Your customer database with segments and custom fields
  • Broadcast — Campaign creation and performance reports
  • AI Agents — Bot management and knowledge base
  • Automation — Trigger rules and journey builder
  • Settings — Channels, team, templates, integrations

Quick compose #

Press C anywhere in the app to open the New Conversation dialog and start a message immediately without navigating away.

Plan and account #

Your current plan is shown in the top-right corner. Click your profile icon to access Billing, Pricing Plans, and account settings.