Make every purchase feel
like a reward.
Send instant points updates, tier upgrades, and exclusive member perks on WhatsApp. Loyalty members notified on WhatsApp spend 3× more than those who aren't.
💰 Balance: 1,840 pts
🏆 Tier: Silver — 160 pts to Gold
Your new perks:
• Free shipping on every order
• Early access to all launches
• Exclusive 15% member discount
Every purchase earns points.
Every point nudges the next purchase.
Baat connects to your loyalty program and sends real-time WhatsApp updates — points earned, tier progress, and redemption reminders — automatically after every order.
Points earned instantly
The moment an order is placed, Baat sends a WhatsApp update with points earned, running balance, and how close they are to their next tier.
Tier upgrades celebrated
When a customer reaches a new tier, they get a personalised upgrade message with all their new perks listed — turning a milestone into a moment of delight.
Redemption nudges drive purchases
When a member has enough points to redeem, Baat sends a nudge reminding them — with a direct link to shop. Points about to expire? Automated urgency message sent automatically.
Higher tiers mean higher
spend. Make the climb exciting.
Customers who can see how close they are to a tier upgrade spend more to get there. Baat keeps that progress front and centre — in every WhatsApp update, after every purchase.
- Real-time tier progress bar in every points update message
- Automatic upgrade notification with personalised perks summary
- Exclusive member-only offers triggered by tier level
- Downgrade warnings sent before a member drops a tier
Points sitting unused are
a missed sale.
Most loyalty programs fail because customers forget they have points. Baat sends timely WhatsApp nudges — when points are ready to redeem, and again before they expire — turning dormant balances into active purchases.
- Nudge sent when member hits minimum redemption threshold
- Expiry warning sent 7 days before points lapse
- Personalised product recommendations matched to points balance
- One-tap redemption link sent directly in the message
That's worth ₹84 off your next order — don't let it go to waste!
Redeem now →
Plum Vitamin C Moisturiser — ₹449
Use your points: Pay just ₹365
Shop now →
Loyalty that customers
actually remember.
Connect your loyalty program to WhatsApp and watch retention soar.