Broadcast Campaigns

Scheduling and Managing Broadcasts

Updated 31 May 2026

Broadcasts can be sent immediately or scheduled in advance. You can also pause, resume, or cancel a broadcast that is in progress.

Scheduling a broadcast

During broadcast creation, select Schedule instead of Send Now. Choose the date and time and click Schedule. The broadcast appears in your list with status Scheduled.

Cancelling a scheduled broadcast

  • Find the broadcast in the campaign list

  • Click the three-dot menu on the right

  • Select Cancel

Pausing a broadcast in progress

For broadcasts currently sending (status Pending), you can pause delivery from the three-dot menu. Paused broadcasts can be resumed and will continue from where they stopped.

Searching and filtering

Use the search bar to find a broadcast by campaign name or template name. Use the date range filter to narrow down by period: Today, This week, This month, or a custom range.

Toggling columns

Click the Columns button to show or hide metrics columns in the campaign list (Delivered, Read, Replied, etc.).

Related reading

Where this fits in the wider picture.

  • Product

    Broadcasts

    Send targeted WhatsApp campaigns to exactly the right contacts — personalised, scheduled, and tracked from first send to final sale.

  • Use case

    Product Launch Announcements

    Tell the customers most likely to care about a new product first, and handle their questions in the same thread.

  • Use case

    Re-engagement Campaigns

    Reach customers who have not bought in a while with a WhatsApp message that gives them a reason to come back, not just a discount.

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