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Understanding Baat Plans

< 1 min read

Baat offers several plans to match your team size and messaging volume. You can view and change your plan at any time from Profile → Pricing Plans.

Available plans #

  • Starter — Core inbox, basic broadcasts, limited contacts
  • Growth — Higher broadcast quotas, automation triggers, contact export, journeys
  • Business — Everything in Growth plus AI Agents and advanced analytics
  • Enterprise — Custom limits, dedicated support, SLA

Feature gates #

Some features are locked on lower plans. When you try to access a gated feature, Baat shows an upgrade prompt explaining which plan unlocks it. Key plan-gated features include:

  • AI Agents — Business and above
  • Automation triggers — Growth and above
  • Contact export — Growth and above
  • Campaign export (CSV) — Growth and above
  • Journeys — Growth and above

Monthly broadcast quota #

Each plan includes a monthly limit on broadcast sends. The quota resets at the start of each billing cycle. Your current usage is visible under Profile → Billing and Insights.

Upgrading #

  1. Go to Profile → Pricing Plans
  2. Select the plan you want
  3. Complete payment via Stripe
  4. Your plan upgrades immediately and new features are unlocked