Billing & Plans
Managing Your Wallet and Credits
Updated 31 May 2026
Baat uses a wallet system for message credits. Credits are consumed when you send broadcast messages and automated notifications.
Viewing your wallet
Go to Profile → Billing and Insights to see your current wallet balance, next refill date, and usage breakdown.
How credits work
Each outbound WhatsApp message (broadcast or automated) consumes credits based on WhatsApp’s per-message pricing. The Wallet Overview shows your remaining balance so you always know how much headroom you have.
Credit refills
Credits refill automatically on your billing cycle date. The refill amount depends on your plan. The next refill date is shown in the Wallet Overview.
Buying additional credits (top-ups)
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Go to Profile → Billing and Insights → Top-ups
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Select a top-up amount
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Complete payment via Stripe
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Credits are added to your wallet immediately
Billing history
The Billing tab under Profile shows a table of all transactions — plan payments and top-ups — with dates and amounts. Click the Download Invoice icon on any row to download a receipt as PDF.