Navigating the Baat Dashboard

The Dashboard is the first screen you see after logging in. It gives you a live snapshot of your team’s activity.

Conversations count

The top of the dashboard shows total conversations across all your connected WhatsApp channels. Use this to track daily volume at a glance.

Main navigation

The left sidebar contains all major sections of the app:

• Inbox — All incoming and ongoing conversations

• Contacts — Your customer database with segments and custom fields

• Broadcast — Campaign creation and performance reports

• AI Agents — Bot management and knowledge base

• Automation — Trigger rules and journey builder

• Settings — Channels, team, templates, integrations

Quick compose

Press C anywhere in the app to open the New Conversation dialog and start a message immediately without navigating away.

Plan and account

Your current plan is shown in the top-right corner. Click your profile icon to access Billing, Pricing Plans, and account settings.