Shared Inbox – Baat — WhatsApp Automation for D2C Brands

Features
Pricing
Use Cases
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Features
Pricing
Use Cases
Blog

Log in Start Free Trial

Getting Started

3

Inviting and Managing Team Members
Navigating the Baat Dashboard
Welcome to Baat Help Center

WhatsApp Setup

4

Canned Responses
Setting Up Canned Responses
Managing Message Templates
Connecting Your WhatsApp Channel

Shared Inbox

3

Sending Messages and Attachments
Assigning and Managing Conversations
Overview of the Shared Inbox

Broadcast Campaigns

3

Understanding Campaign Analytics
Scheduling and Managing Broadcasts
Creating Your First Broadcast

AI Agents

2

Building Your Knowledge Base
Setting Up an AI Agent

Integrations

2

Configuring Shopify Notifications
Connecting Shopify to Baat

Billing & Plans

2

Managing Your Wallet and Credits
Understanding Baat Plans

WhatsApp Flows

6

Integrating WhatsApp Flows with Dialogflow
WhatsApp Flows — Use Cases
Canned Responses — Setup and Best Practices
Sending Flows via Message Templates
WhatsApp Flow JSON Structure
What are WhatsApp Flows?

Dialogflow CX

2

Connecting Dialogflow CX to Baat
Sending Interactive WhatsApp Messages from Dialogflow CX

Developers

6

Developers overview & quickstart
Creating and managing API keys
Sending WhatsApp messages with the API
Contacts, channels & templates API
Webhooks: real-time events
API reference & error codes

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Shared Inbox

Shared Inbox

Sending Messages and Attachments
Assigning and Managing Conversations
Overview of the Shared Inbox

WhatsApp Business automation for businesses that sell, support, and grow. Shared inbox, AI agents, broadcast campaigns, and integrations — one platform.

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Shared Inbox
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Journey Builder
Shopify Integration
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